Privacy Policy

Volunteer Committees of Art Museums (VCAM) is a nonprofit 501 (c) (3) corporation founded in Toronto, Ontario in November 1952, incorporated in 1976. It is the only organization established solely for and run by art museum volunteers for the mutual education of volunteers and staff through conferences and all forms of communication including social media. We publish more two newsletters per year.

We respect your rights to privacy and we are committed to protecting your personal data in accordance with the law.

This privacy notice provided in a layered format set out below.



Volunteer Committees of Art Museums (VCAM) is a nonprofit 501 (c) (3) corporation founded in Toronto, Ontario in November 1952, incorporated in 1976.

Contact details
Data Protection Officer | Peter Milne | VCAM
Email address:

Postal address: Registered Office: 5139 Thorncroft Court, Royal Oak, Michigan 40873 USA

Changes to your data and preferences

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us. If you have registered for an account with us for some our services, we provide a details page, where you can update your personal information at any time and change your marketing preferences.


Personal data means any information about an individual from which that person can be identified by email, name and organization. We collect it because it helps us run our business and serve you better.

Categories of personal data can be grouped together as follows:

  • Identity Data (Constant Contact) includes name, username or email and organization
  • Contact Data (Constant Contact, PayPal) includes billing address, delivery address, email address, telephone numbers and location details
  • Financial Data (PayPal) includes payment card details.
  • Sensitive Data None
  • Transaction Data (PayPal) includes details about payments for membership to and from you.
  • Technical Data includes internet protocol (IP) address, your login user-name (never your passwords), browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.
  • Profile Data includes your user-name, orders made by you, or feedback through survey responses.
  • Usage Data includes information about how you use our website
  • Marketing and Communications Data (Constant Contact) includes your preferences in receiving marketing from us and our third parties and your communication preferences.

In this Privacy Notice, we will refer some of these categories when explaining what personal data we collect and how we use it.

We may need personal data to perform services you order from us (such as advertising) or to meet a legal obligation on us. If you do not provide it, we may have to cancel your order, but we will let you know at the time.

Third-party links

The VCAM website include links to third-party websites, applications and plug-ins (such as ‘Facebook recommend’). Clicking on those links or enabling those connections may allow third parties to collect or share data about you. These other organizations may use information about your visit to our websites. For more information on how these organizations use information, please read their privacy policies. We do not control these third-party websites and are not responsible for their privacy statements.


We do not as a rule directly offer children under 16 products or services or obtain information about them.

Data protection in newsgathering

We respect the rights of privacy of people who find themselves in the news and we seek to comply with the relevant data protection principles where we reasonably can.

On our websites and social media pages, we host facilities where people can post comments about news stories and other matters. These posts are uploaded automatically by the poster without our intervention and may contain personal data. It is the person posting who consents to processing of this material and is primarily responsible for it, but we operate user terms and an acceptable use policy, which we may enforce against users on receipt of a complaint. A ‘report this post’ link is provided and we will respond to complaints using that link.

Data about other people

We respect the rights of privacy of people we seek to comply with the relevant data protection principles where we reasonably can.


Only our membership activities, we only collect data from and about you in order to run our non-profit.

  • When you give us information: You may give us your Identity, Contact and Financial Data by filling in forms when you:
  • Purchase membership via PayPal
  • Use of our website
  • Take part in a conference we have organized
  • Behavioral information: Google Analytics: We have no direct control over them, but we will seek obligations in our contracts with third party advertisers that they do not use the personal data they gather for any purpose other than the uses we have authorized and told you about in this Privacy Policy and Cookie Policy.

If you are concerned about the risk of unauthorized use of your personal data, you should refuse to give consent to cookies when asked.

Cookies: it is your choice

Using cookies means we can show more of the ads that are relevant to you and fewer that are not. Cookies control the number of times you see them and measure how effective the ad campaign has been. Effective advertising helps us to keep our websites and their news content free for you to use.

You can also set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. However, if you disable or refuse cookies, please note that some parts of our websites may become inaccessible or not function properly.

  • Marketing messages: Constant Contact: When we send emails to you (see marketing in section 4 below), they will contain pixels. Our system uses them to collect Technical Data about the opening of the email and that you are clicking on links. They are not used for targeting ads.
  • Third parties or publicly available sources: We may receive personal data about you from various third parties and public sources as set out below:
  • When you are online, we may gather Technical Data and Usage Data from cookies used by analytics providers such as Google. (You can opt-out of Google Analytics monitoring your behavior on our web sites by going to:
  • If you log in to our website or via Facebook, LinkedIn or Google you are granting permission to share your data Facebook, LinkedIn in accordance with your Facebook, LinkedIn or Google account settings
  • If you log in via Twitter, we receive your avatar (the small picture that appears next to your tweets) and Twitter username
  • Contact, Financial and Transaction Data from providers of technical, payment and delivery services such as PayPal (their privacy policy is available at
  • Identity, Contact and Profile Data from surveys polls where you have answered questions.


We will not use your personal

Third-party marketing

We will not share your personal contact data with any person outside the VCAM Board of Directors

Unsubscribing from Constant Contact:

You can ask us to stop sending you marketing messages at any time by following the link on the message or otherwise contacting us here.

Where you opt out of receiving these marketing messages via Constant Contact, this will not apply to personal data provided to us because of an agreement for a product or service from us.

Personalized sharing of informational links

Analytics via Google analytics

Legal basis: our legitimate interests and/or your consent

Monitoring and improving our services

Legal basis: our legitimate interests

Change of purpose

We will use only personal information consistently with the purposes for which it was originally collected and we will tell you if we plan to use it for a different purpose. We will make sure we delete personal data securely when usage ends unless there is a reason for keeping it longer.


We do not share details of our customers with agents or sub-contractors who help us deliver our services.


We do not collect your personal data. VCAM is a USA based entity; we do not share personal data with third parties.


Constant Contact and PayPal have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed.

In addition, we limit access to your email and organization data to Board members only.

There are procedures to deal with any suspected data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.


How long will you retain my personal data?

We will only retain your personal data for as long as necessary in relation to the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Membership runs in two-year cycles.


Under certain circumstances, you have rights under data protection laws in relation to your personal data. You have the right to:

Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.

Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.

Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons, which will be notified to you, if applicable, at the time of your request. In particular, see our editorial policy in section 2 above.

Object to processing of your personal data where we are relying on a legitimate interest (or that of a third party) and there is something about your particular situation, which makes you want to object to processing on this ground as you feel it affects your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information, which override your rights and freedoms.

Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios:

Our use of the data is not unlawful but you do not want us to erase it

Request the transfer there are no transfers of your personal data.

Withdraw consent at any time (Constant Contact) where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.

If you wish to exercise any of the rights set out above, please contact us at

Data Protection Officer | VCAM
Email address:

Postal address: Registered Office: 5139 Thorncroft Court, Royal Oak, Michigan 40873 USA

What we may need from you

As a security measure, we may need to request specific information from you to help us confirm your identity. We may also contact you to ask you for further information in relation to your request to speed up our response.
Time limit to respond

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.


We may choose to amend our privacy policy from time to time. We will post the changes here. Where the changes are significant, we may also decide to email all our registered users with the new details. Where required by law, we will seek your consent to make these changes.

Volunteer Committees of Art Museums, June 2018